Contents 1 It support London : 2 Managed it services London : 3 It managed services : 4 Outsourced IT Support : 5 Small business it support : It support London :Reliable, secure IT solutions are crucial to the smooth running of your business. With over 10 years’ experience providing award-winning IT support in London , Portman Tech is your ideal support company for IT support , maintenance, projects and network security. Portman Tech works alongside your key decision makers to identify how IT services can support wider business strategy and to ensure technology is fully applied to help reach those goals. Our highly qualified engineers can recommend new technologies that improve efficiency and cost control and make sure that they are deployed securely, too.Everything we do is designed to help London businesses achieve more – your success is our success.The managed IT support London service offers a rapid response time to resolve your technical issues. We can provide an immediate response to your IT challenges by ensuring that our qualified staff are working on the case within the hour. We also have the extra advantage of being located in London, so we are better situated to reach more of our clients.Every business is faced with numerous challenges on a daily basis, and there is not enough time to be slowed down by IT problems. Portman Tech have been a reliable London IT support provider for more than two decades so our knowledge and expertise has been tried and tested many times. We share our valuable experience with all of our clients and bring you outsourced IT support that is both affordable and reliable.As organizations grow and scale, they need the flexibility to stay agile and competitive. With managed IT support services that are available on short-term contracts, you can pay for the services as you use them and avoid paying for periods when you won’t need them. These contracts are as short as 30 days, so you can continually review the service you receive.At Portman Tech , our clients are based across a range of professional services, finance, property and other service businesses. IT Company come first because your satisfaction is our primary objective. We have a shared interest to take your operations to their highest potential and see you succeed in your business, and we will work with you to achieve this. We keep many of our clients for years and our references reflect this. Portman Tech have over 10 years of experience providing IT support London . As one of the leading IT companies in London , we believe our approach to IT support allows us to offer our clients a higher quality of service than any other IT support provider . Our focus is on developing a clear understanding of your needs and providing strategic, sustainable solutions to enhance your business performance. Our “right first time” approach and attention to detail means the technology doesn’t get in the way, but provides a strong and flexible foundation that supports your business. If you are looking for an IT company in London please contact us.Making the move to an outsourced IT support company means entrusting a team of genuine experts with your IT systems , software and hardware. Led by a dedicated technical account manager, our solution includes the management of your IT business goals, handling of support queries, access to 24/7 monitoring, the adoption of information security best practice and guaranteed response times.Our Service Desk holds many vital industry accreditations. Within all of our outsourced IT support contracts, we include unlimited remote IT support . This means your team can rest easy, safe in the knowledge that an expert is only ever a call away.A fully managed outsourced IT team is typically more cost effective for your business than employing, managing and maintaining an in-house team of IT staff.It isn’t just about cost efficiency and convenience, though; our monthly IT Support contracts are tailored to you and built around your specific business needs. With unlimited access to our Service Desk, fast response times and a team of experts offering a range of solutions on hand whenever you need them, choosing to outsource can help your business to improve operations in many ways.Our fully-certified, specialist team of IT consultants have expertise in areas such as network support, business telephony, cyber security and IT consultancy .Our team of experts can ensure that your business IT network and IT infrastructure are optimized and operating efficiently at all times. We use cutting edge tools and technologies to monitor the performance of your IT systems and solutions , which alerts us to any potential faults and vulnerabilities. This will allow us to take a proactive approach to your cyber security , ensuring that there is minimal disruption to your business. Portman Tech IT Support is proud to be one of London’s leading IT consultancies . Whether it’s managing all aspects of your business’s IT support or IT outsourcing services for a specific project alongside your internal IT teams, we can provide a fresh pair of eyes and a huge amount of expertise to ensure things are always up to scratch.From our base in London, we work with a diverse London client base that ranges from start-ups and SMEs to well established larger brands and national chains. No matter what kind of IT support you need, our outsourcing services can help you reach your goal and improve your business’s security in the long run.We work hard to identify opportunities throughout our comprehensive offering of IT Services and Support as well as speaking with our expert IT consultants to devise all-encompassing solutions for your business. Portman Tech will first review your current IT environment so that we understand your business goals. Following this, we will suggest suitable IT solutions for your server, vital applications, connectivity and more.At Portman Tech , we are specialist IT solutions providers who exclusively work with small and medium-sized firms in London. When our clients need new solutions for their business challenges, we pride ourselves on our in-depth research. We are impartial and therefore not associated with any providers or products. This means our clients can trust that the advice provided by our IT consultants and our solutions is built on their requirements.As a result of our research into the common challenges our clients face, we have several highly recommended solutions. However, we recommend them because current clients have given feedback that these IT solutions have helped their business. If your needs are different, Portman Tech will focus our research on your requirements and negotiate a great deal for you. IT Solutions are not always software oriented. Portman Tech can assist with the selection and procurement of any type of technology, whether it’s hardware, software or a service provider. Our team have a wealth of experience sourcing effective IT solutions in London and keep up to date with the new technologies and emerging providers who are revolutionizing the industry and IT aptitudes in various capacities. IT Security and Cyber Security : Security is a vital business concern, so we recommend software solutions to prevent malware, viruses and more. These provide key protection for your email, your systems and your valuable company and client data. Connectivity: If you aren’t getting value for money on your connections, we can find you an internet service provider. We negotiate on your behalf, so you get competitive rates for Fiber, leased lines, EFM or ADSL lines. Cloud based IT Services : Today, many firms are seeing the advantage of Cloud computing. We want our clients to stay ahead of the curve, therefore we will suggest a Cloud solution for your business. Most importantly, we will recommend a solution that is appropriate for your growth plans. Onsite Infrastructure : We can provide you with tailored recommendations to virtualize your server or upgrade server hardware. We also have suggestions to improve networking technologies and provide application support. Consequently, you could make a significant cost-saving.Microsoft Office 365: Portman Tech have plenty of experience in migrating businesses to the Microsoft Office 365 platform. We can provide advice and access to Skype for Business, SharePoint and assist with licensing and support as well as ongoing Microsoft 365 cloud services. Portman Tech have partnerships with a number of carefully selected online backup providers; we can recommend an appropriate strategy and connect you with a provider who can comply with your retention policy.Our managed support services deliver over-and-above the basic service desk support most companies provide. To ensure a healthy IT environment, regular scheduled maintenance is simply essential and represents a core component of our service. We provide a robust scheduled maintenance program to ensure that critical patches and updates are applied. Other routine tasks are automated and scheduled by our system including the clearing of log files, recurring reboots and service restarts. Portman Tech provides Cost-effective IT support for your day-to-day IT issues with a world class service desk to ensure your users are always covered. Managed it services London : We are focused on providing IT Support for London businesses. This means we are able to form a close IT Support relationship with our customers – creating a secure, sustainable and healthy IT infrastructure .Our IT Support helpdesk is super-talented and provides a lightning quick, down-to-earth and personalized service to all of our customers. We focus on IT Support London , so when things do go wrong, you’ll feel supported as soon as you pick up the phone. Emergency onsite visits for any IT Support issues are made same day, so our IT solutions are perfect for fast-paced companies. IT support , in short, is a service which assists individuals, or companies of varied sizes, with anything IT-related. Typically, IT support is outsourced by companies when a problem is encountered on a technology device. IT support also includes the steps before a problem is even encountered. For instance , IT support companies will likely provide assistance for installing, configuring equipment as well as assisting with both software and hardware in businesses. Hence, IT support is a crucial element to the smooth running of a business.Every business needs IT support . Whether you have an office with full-time staff or you are working from home. Our UK business IT support services provide flexible solutions for companies of all sizes and requirements. We have a passion for solving technical problems and fix your issues fast. Both local and remote support is available, as and when you need it.We support your business or in-house IT team. Our team becomes your invaluable outsourced IT department by taking care of your day-to-day office IT issues.We offer a full range of IT support services . Online or onsite IT support and assistance, fully managed or flexible. Most IT problems we respond to can be solved remotely, but on the odd occasion that a personal touch is needed, we will be on hand to assist in every way possible. We understand how detrimental an IT emergency can be, so we react quickly and resolve your IT problems. Our clients are given peace of mind and are able to focus on their business undisrupted. Portman Tech ’s Managed IT Services provide personalized service that sets us apart. This approach allows us to deliver more value, and this is why we have a 100% customer satisfaction rate. We create simple and robust platforms that are scalable, enabling collaboration with a tailored approach as per your requirement helps in increasing your productivity. Our affordable IT solutions can lower your overall costs enabling you to be more competitive in the market and also helps in staying you up and running. We minimize risk to maximize the uptime of your business. We take away all your IT technical issues, so you can get on running your business at peace which ultimately helps in growing your business.That’s why we offer you a wide range of services that meet your needs, including; Desktop as a Service, Managed Security, Managed Network, Identity, and Access Management, Managed Hosting, Managed Compliance, and many more.Our award-winning Managed IT Services is present throughout the UK. We support businesses that have IT Managers or don’t have an in-house IT department. Our IT support includes remote and on-site support, during office hours and out of office hours. We don’t just manage the IT technical issues, we look for solutions to help your growth in the business. We can take care of Ad hoc IT support or you can block some hours in advance by buying support tickets in advance.At Portman Tech, "one call does it all". Our managed IT services combines IT consultancy , hosted services and on-going IT support – allowing you to outsource all of those essential but time consuming tasks to our team of specialists, freeing up time for you and your IT department to focus on projects that add value to your business (which we're more than happy to help out with too!).We know that every business is unique and out of the box IT solutions don't always tick all the boxes. Our flexible approach to managed IT services provides customers with a cost-effective solution tailored to meet the specific needs of their business.At Portman Tech Support IT servicing and support lies at the very heart of our organization, we offer a wide range of IT services to meet the needs of modern day businesses from 24 hour emergency support to planned upgrades and updates.We deliver IT services and support solutions , IT Outsourcing and Onsite Support to both B2B and B2C organizations across a number of industries including Financial Services, Pharmaceutical and Hospitality. Our clients range from small independents to large national and multi-national organizations. Our IT engineers and support technicians have extensive industry experience and hold certifications from Microsoft, Cisco and other leading software and hardware manufacturers. It managed services :At Portman Tech , we support business throughout the UK including offering a fully managed IT support in London . We take a forward-looking approach, and provide a business aligned technology road-map. This assists our customers in defining future technology budgets and ensures that technology remains relevant with the business’s needs. Best Support and Delivery Forward-thinking Approach. 24/7 Support We tailor our IT services to your business needs and regardless of your support hours, you can call our dedicated helpdesk while on business travel or holiday for any assistance needed. Guaranteed.With our award-winning managed IT services , you’ll receive 24/7 monitoring of your network and backup as a standard. Our response time is 15 min with 1-2 hour fix for Remote support and 1-4 hour On-site support. Our aim is to provide you with a flexible IT infrastructure that can be accessed from where ever you maybe with no risks to your data, or e-mails. And to allow you to use any device to access your company information and stay connected. Your dedicated technical team will manage your IT security and Compliance on regular bases, ensure protection at all time. Portman Tech also provide security risk assessments, vulnerability assessment and penetration testing.At Portman Tech , we believe in bespoke, tailor-made solutions – never ‘one-size-fits-all’ methods. Our managed IT experts always look, specifically, at what will best suit your organization, and we tailor our services to suit your requirements, goals, and objectives. Whether you want to improve your existing IT infrastructure , migrate safely and securely to a Cloud-powered modern workplace, or minimize IT downtime, we have a team of world-class industry experts who are dedicated to achieving your goals. Portman Tech offers a comprehensive range of Managed IT Services to help you get the best possible advantage from your IT. Delivered by highly-skilled and experienced teams, we offer services matched to the scale of any business, while always maintaining an intimate, user-focused approach. We’ll work within your budget to enhance service quality by delivering measurable performance improvements.We provide managed IT support across the UK , with local teams based in key locations including London. With our support team, offering IT advice and support 24/7 in English, we are equipped to support national and international businesses alike.Our expert team offers support that’s tailored to your unique business needs, ensuring that your entire IT infrastructure aligns with your organizational goals. As businesses and systems are continuously changing, we’ll also ensure that your platform is regularly updated. Whether you’re looking to fully outsource your IT, or are looking for experienced managed IT service providers to work in a co-source capacity alongside your existing teams and suppliers, Portman Tech can help.We believe managed IT is a ‘means to an end’ that enables your business to operate efficiently and successfully. We’re ever conscious of this and encourage our people to always think and act as though they are walking in the customer’s shoes. Still, don’t take our word for it. Here’s what our customers have to say about the tangible business value they’ve realized from partnering with Portman Tech . Outsourced IT Support :We’re a proven business IT partner , with a 10-year heritage in supporting organizations with their IT requirements. Working with medium and large organizations, we provide a 24/7 helpdesk and proactive IT support services that reduce IT-related downtime and facilitate growth.Whether you are looking for a fully-outsourced IT partner or co-managed IT support to supplement existing IT staff, Portman Tech can be an effective IT partner to your organization.Access to a responsive helpdesk with experienced IT engineers and specialists around the clock whenever your organization needs it. Our systems monitoring and proactive care prevent IT problems, rather than just fix them. Our large team and breadth of experience mean our IT services grow with your business. Your organization won’t outgrow our capabilities. Our services are on average 40% cheaper than in-house support and more efficient due to our scale.While a responsive service is important, it’s more efficient if IT issues don’t happen in the first place. For this reason, Portman Tech delivers a proactive support service as well.We provide 24/7 remote monitoring for core systems, hardware and software, checking on the health of your IT infrastructure . This allows us to detect IT issues as they develop and prevent them from becoming problems – often before our customers have arrived at their workplace for the day.We also provide dedicated Proactive General Maintenance time to our customers, focused on keeping their IT systems in the best shape possible. From scheduling updates out of hours to patching against the latest threats, our proactive approach actively reduces IT-related business interruption. In the process, it saves organizations money as well.With a rising number of organizations embracing remote or hybrid working, Portman Tech is the perfect IT support partner for organizations that have users based away from their premises part or all of the time.With our remote support technology , we resolve over 99% of issues remotely. So we can deliver them the same excellent service and fast response times where ever your staff are based. This means we can also support organizations’ satellite offices across the wider UK and (through our 24/7 support) internationally as well.We also offer all of the technologies required for organizations to make the most of hybrid working, including cloud and hosted technology , advanced cyber security and unified communication solutions .Unlock the benefits of outsourced IT , and access specialized expertise and resources at a lower cost than maintaining an in-house teamWith a 10-year heritage, Portman Tech works with organizations spanning practically every industry. Our co-managed and fully outsourced IT support services deliver cost and operational benefits to organizations of all sizes in London and the South East, plus their wider offices across the UK and internationally. Portman Tech has the capacity to scale with your success and the experience to guide your long-term IT strategy. With a large team of engineers and consultants and a 24/7 IT service desk, Portman Tech is the ideal IT outsourcing company to work with.We tailor our outsourced IT support service to the needs of our customers, helping them deliver optimum value from their IT budgets. Portman Tech ’s transition process ensures that the switch to an IT outsourcing company is simple. We’ll dedicate time to assessing the current state of your setup and systems, and educating your staff on how to use Portman Tech ’s IT service desk.We’ll also assign you a dedicated account manager. They’ll meet with you regularly to discuss quality of service, report on your systems, and help you to plan for the future development of your IT setup in line with your organization’s business goals.Our outsourced IT support is unique in that we tailor our service exactly to your needs. For a fully outsourced IT support service , we can proactively reduce IT issues, increasing your productivity in the process. We’ll also provide a full range of managed IT services and help develop your IT strategy in line with your business goals.However, we can also work as a co-managed IT support partner to fill in the gaps within your existing IT capacity, whether that’s specialist knowledge or overflow capacity. Whatever you need from your IT outsourcing company , we can provide. Small business it support : Small businesses can often struggle to hire, train, and retain the right IT talent to keep their technology up-to-date. Our services for small and growing businesses are designed to make life simple for business owners who don’t want to manage IT themselves. Our IT services for small businesses can help by:✔ Taking IT off your hands and delivering a predictable monthly cost so you can focus on your business✔ Reducing disruptions to your business by upgrading old technology and moving away from the break/fix support model✔ Providing a single point of contact for faster IT support and a consistent response and resolution time✔ Ensuring your systems and data are secure and backed up✔ Leveraging the power of cloud infrastructure and apps for your business✔ Save time otherwise spent hiring, training, and managing multiple vendorsAs a small business, it doesn’t always make sense cost-wise to staff a full IT team, but you may still have urgent IT needs to address. Scalable Support and Services: By outsourcing IT support , you get the support you need when you need it without paying salaries for in-house resources. We can also scale up or down services as needed so you’re never paying for more than what you need.Predictable Budgeting and Service Levels: With Service Level Agreements and a Managed Services partnership, you’ll have predictable monthly costs and confidence in support levels meeting your business requirements.The risk of overspending on small business IT solutions too robust or implementing tools that are impossible to manage with your team’s bandwidth has always been a theme for IT professionals functioning on a small team (or even alone) when considering new software. That’s where Portman Tech Solutions for Small Business comes in with tools designed to provide you with award-winning software at a price suitable to your budget.Whether you’re a small business or have a limited IT team, your organization needs to be able to compete in the market and having access to the right small business technology software is critical to driving your business forward. Now more than ever, your IT team needs tools capable of making their jobs easier—and you need to keep spend as low as possible.Whether you’re a one-man operation or a full-fledged IT team, you need to be able to provide timely support for reported issues; and having the right small business IT solutions is key in making your work easier.We know end-user satisfaction is an important factor for your IT team and keeping automated track of issues allows you to respond quickly, provide remote support, and measure technician performance.Your small business most likely relies heavily on technology, and that technology is susceptible to a wide range of issues. Many of the problems you encounter will be common and require fairly straightforward solutions. However, in some instances, you may find yourself with more complex issues. No matter the problem, rest assured that our business IT support team can handle them. We can also assist you with maximizing your technology and taking preventative measures to protect you in the future. Portman Tech offers the following business solutions: Managed IT Services Business Virus Removal and Prevention Microsoft Windows Management Mobility Solutions Data Backup & Recovery IT Staffing Services IT Consulting Apple Services Microsoft Windows Implementation Disaster Recovery & Business Continuity IT Help Desk Services Technology Procurement Solutions Email Communications VOIP Solutions Infrastructure Assessments Business Service Plans Small business IT services offer the ability to assist businesses to meet their objectives and targets faster, with less chance. Small businesses get to tackle the power of innovation that they require for achieving their business goals. From Cloud to other most recent services, little businesses will be able to choose the technology according to their business needs.Small businesses like to kill complex technology challenges and issues as they as it were slow down and swerve business focus. Small business IT support services have risen as a perfect solution to run the business easily and optimally. It is an affordable, completely hands-off, predictable IT solution that is customizable as per individual business needs. Small business IT consulting services are reasonable, predictable, unlimited, all-inclusive IT solutions for small businesses. The IT counseling businesses take up the challenges and issues so that small businesses can work easily and optimally. They come packing the required expertise and knowledge nearby the most excellent practices followed within the industry.