Revision as of 22:23, 27 May 2023 by 38.154.160.143 (talk) (Created page with "When a user within an organization sends a contact, a whole lot happens behind the scenes. Once the user clicks send, the message is handed off to something running the simple...")(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)When a user within an organization sends a contact, a whole lot happens behind the scenes. Once the user clicks send, the message is handed off to something running the simple mail transport protocol (SMTP). It is the job of the SMTP service to get hold of the recipient mail server and transfer the message to the mail server. If the SMTP service stops responding, mail cannot be sent.There are numerous reasons a mail server could lose its ability to send mail. Here are just a couple:1. The mail server could lose its connection to the Internet.2. Buy SMTP Server with Bitcoin could go out of resources (like disk space) which can cause the operating system to crash or hang.3. A mail administrator could make a configuration error that might cause the service to become confused about how to send mail.4. A mail server could be put into a blacklist preventing it from sending mail to any recipient server using that blacklist as resource to remove spam.Since outgoing mail is really a function that is crucial for almost every organization, it is extremely import to have in place some solution to monitor the service. Some website monitoring services provide support for monitoring SMTP. Here's how it works:First, the website monitoring service will try to establish a socket reference to the SMTP server utilizing the transmission control protocol (TCP). This calls for sending a SYN packet to the SMTP server and waiting for an ACK packet in response. If no ACK is received, the monitoring service knows that the SMTP service isn't responding to requests.Next, assuming the ACK was received and a socket connection has been successfully set up, the monitoring service will attempt to communicate using protocol commands. Here's one way which could work (you can attempt this out for yourself using the well-known terminal program Telnet):1. If the bond was established, the mail server will respond with its banner, usually something like "Linked to mail.somedomain.net." If no banner is received, something is most likely wrong.2. Next, the monitoring service will introduce itself in the same way if it were a mail user by sending the "HELO" command followed by an origin domain for the email. Therefore the complete command might appear to be "HELO my.domain.net."3. If all is certainly going well, the SMTP server will respond with something like "250 Hello my.domain.net, very happy to meet you."At that point it really is established that the SMTP server is giving an answer to connection requests and is preparing to receive more commands. If the monitoring service notices a failure at any of these points it can log the failure, the time, and any content that was received which may help diagnose the issue. The service will send out alerts by email, SMS text and even using a real phone call.