Are You Stunting Your Business Growth First Article Of 2

If an organization is bumping combined with the same profits year after year it often lacks a number of of:

strategic growth plan

marketing plan

appropriate sales approach

project scheduling

monitored customer service

Unplanned operational processes

Missing one among these leads to wasted effort for your company. Sometimes with costs that are hidden by "just doing business."

For example, think about Mr. Smith ringing to report a problem with the tap on his bathroom suite...

website (XYZ CSA): "Hello The Sunny Bathroom Company. How can i help you?"

Mr Smith: "Ah, good morning. I bought one of your Kon-Tiki bathroom suites and you installed it for me personally last week. Unfortunately one of the taps doesn't work and we didn't realise until your plumber left and we couldn't obtain him to ask him another."

XYZ CSA: "Oh that is clearly a shame. Unfortunately I don't do the scheduling for the plumber so I've no idea when he is able to get back to sort it out for you personally. I'll ring his department and discover a time and ring you back?"

Mr Smith: "Great thanks"

XYZ CSA then puts the phone down and starts to notice the request. Another call comes through XYZ takes the decision and then forgets to finish the note.

The next morning...

ABC CSA: "Hello The Sunny Bathroom Company. How may I help you?"

Mr Smith: "I rang yesterday about getting a plumber to sort my tap out."

ABC CSA: "Oh. There's nothing here about that. Just give me your details... "

And of course this ties up another employee on the same problem. And is really a hidden cost. In addition to the customer is annoyed that he's been forgotten and is likely to tell others of his misfortune. They are all hidden ramifications of poor customer service.

How To Grow Your Business

Use a fresh pair of eyes. Get an outside consultant ahead in and proceed through it.

Often the directors and owners are too close to the business and daily work so can't step back as easily because they might like to.

That means problems get left to one side. There they fester and eat away at growth and profits. Without you truly realising, because "you're getting round to it soon".

Whenever I go into a business I usually find areas that a business can grow profitably. Equally I could see where in fact the business has unreasonable costs or poorly performing people.

As a consultant you can get a sales approach, operational process, marketing strategy, product, service or customer type that may either be improved or needs removing.

The reason why good consultants can go into businesses and identify problem areas or people that have potential is not because they're better than the owners or directors. It's because they come with objective judgment and analysis is founded on knowledge of other companies they've been in.

The other thing is a consultant can report hard truths that must definitely be faced without needing to dress them up. Within the next article I'll look of which fresh pair of eyes you should get into your business and just why.

check here through marketing strategies, implementation and use of social media to higher and easier profits. Business doesn't ought to be tough! He's also a copywriter, blogger and the writer of "How to Leap Ahead Of YOUR COMPETITION".

Click here for a free of charge guide to using Twitter with business

See more hints, tips and strategies on improving business by clicking here: Integrated Internet Marketing